Skip to main content

Add New User

How do I add a user?

Navigation:

To access this feature:

Go to: Manage > People > Add/Edit Users


Add New User

First Step: Select the green Add New User button at the top left of the page.

Add a user screenshot.

Note: * Denotes Required Fields: If required fields are not complete a warning message will display "The following fields are missing:"

  1. First Name/Last Name: Enter the users first and last name.

  2. Company: The company selected here determines the equipment access for the user.

    1. NOTE: Parent company grants full equipment access.

    2. Equipment restrictions can be made under (Manage > Equipment > Restrict Equipment View.)

  3. Status: Active.

  4. Title: Internal company role.

  5. User E-Mail: the email entered here becomes the username for accessing the FleetWatcher site and the FleetWatcher Field app.

    1. This User E-mail is unique to the user profile and can only be used once.

    2. An active email is required for Enrollment.

  6. Alert Email: This email will receive alerts based on the FleetWatcher Alert system. (Manage > Alerts > Create Alerts)

  7. Phone: (Cell) Allows for easy outreach to FleetWatcher staff, and displays on the Add/Edit Users page.

  8. Password: Create a unique 8 digit alphanumeric password.

    1. Force Password Reset: Enter a one time password for the user. The user will be forced to reset the password on their next login.

    2. Send Login/Enrollment Email: Selecting this option will ignore the password field and provide the user with instructions to create their own password.

  9. Authorization Role: Select the appropriate Authorization Role from the dropdown menu. Authorization Roles grant or revoke access to features within FleetWatcher.

    1. A list of Authorization Roles has been created for you to get started.

    2. Navigate to: Manage > People > Authorization Roles to add or update roles.

  10. Save User: Click Save user to complete the user profile.


User Login:

(No Enrollment E-Mail): Provide the individual with their login username and password to access the site.

(Sent Enrollment E-Mail): Ensure the user received the Enrollment E-Mail you sent to their User E-Mail. Instructions will be sent to the user to complete the user profile and provide the user with the URL to access the login page.

Did this answer your question?