Introduction
If you see an orange "Motion Activity Unavailable" warning after tapping Start Operating, it means the Driver App doesn’t have access to your Motion & Fitness data.
This guide will show you how to quickly update your Motion settings to remove the warning and stay fully connected.
When You Might See This:
After tapping Start Operating or Return to a truck.
If Motion & Fitness permissions were not allowed during app setup.
If Motion & Fitness permissions were later turned off in iPhone settings.
How to Fix It:
On the Motion Activity Unavailable warning, tap anywhere on the warning banner.
A popup will appear explaining Motion Activity access.
Tap Turn On in Settings.You’ll be taken to the Driver App Settings screen.
Find the Motion & Fitness toggle and switch it ON.
After enabling Motion & Fitness, tap Driver in the upper-left corner (next to the back arrow ➔) to return to the Driver App.
Once back in the app, you’ll see that the Motion Activity Unavailable warning is now gone.
Why Motion & Fitness Access Matters:
Motion Activity detects when you stop moving, helping the app remind you to stop operating.
It improves the accuracy of your shift records and operating time.