Introduction
The FleetWatcher Log tracks all activities involving user and driver accounts, including creations, updates, and deactivations. This report provides detailed before-and-after data change tracking to support SOC-2 compliance and customer audit needs. Password fields are obscured for security.
Navigation
To access this feature:
Go to: Manage > People > FleetWatcher Log
Use This Report To:
View account creation, update, or deletion events
Identify when user or driver records were modified
Track the user making the changes and timestamps
Audit before-and-after values for fields updated
Support internal compliance or SOC-2 auditing
Step-by-Step Instructions
Filtering and Generating the Report:
Set the Start Date and End Date for your report.
(Optional) Filter by:
Log Type: All Logs or specific internal database logs
Select Users: Search by all users or a specific user
Action Type: Choose Create, Update, or Delete
Click Generate Report to load the results.
Reviewing the Report:
Review the following data columns:
Date/Time: When the action occurred
User Who Made Change: Admin or user who performed the action
Affected User/Driver: Whose record was changed
Action: Create, Update, or Delete
Table: Database table affected
Field: Specific field that was changed
Before: Original value (shown unless sensitive, like password)
After: Updated value (shown unless sensitive, like password)
Important Details:
Password changes display "Private Field" for Before and After values.
Every individual field change generates its own row for clear tracking.
Driver deactivations (not deletions) are recorded and timestamped.
No date range entered defaults the report to the last 24 hours.