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Dispatch Request Report

View the status of emailed dispatch requests sent to third-party haulers — including Accepted, Pending, Denied, and Cancelled.

Overview

The Dispatch Request Report allows dispatchers to view the current status of third-party hauler dispatch requests sent via the Request tab within the Dispatch Board. This read-only report shows whether emailed requests were Accepted, Denied, Cancelled, or remain Pending.

The report can be generated for past, current, or future dates. It only includes hired haulers who received their request by email — internal resources or manually added drivers will not appear.


Navigation:

To access this feature:

Go to: Dispatch > Dispatch Request Report


✅ Primary Use Cases

  • Review hauler responses to emailed dispatch requests

  • Identify pending or denied requests for follow-up

  • Confirm accepted requests and truck counts

  • Download a CSV for tracking or reconciliation


🧭 Layout & Functionality

🔹 Filters

  • Shift Start Date / Shift End Date: Choose the range of shifts to review

  • Status Visibility Filters: Click icons to toggle visibility

    • 🚫 Denied

    • Cancelled

    • Accepted

    • 🔁 Pending

Blue = visible, White = hidden

🔹 Results Table

Each row includes:

  • Shift Name

  • Recipient (Person the request was sent to)

  • Recipient's Company

  • Requested Time

  • Status

  • Truck Count


📄 Export Options

  • Download CSV: Exports filtered results

  • PDF printing is not available for this report


🗒 Notes & Behavior

  • This is a read-only report — no requests can be modified or resent from here

  • Clicking shift or recipient names does not link back to the dispatch screen

  • Only requests sent from the Request tab within the Dispatch Board are tracked here

  • Request data is accurate at the time of generation — status may change after the report is loaded

  • Users can now run the report for future dates, which was not previously possible

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