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Dispatch Request Report

View the status of emailed dispatch requests sent to third-party haulers, including Accepted, Pending, Denied, and Cancelled.

Overview

The Dispatch Request Report allows dispatchers to view the current status of third-party hauler dispatch requests sent via the Request tab within the Dispatch Board. This read-only report shows whether emailed requests were Accepted, Denied, Cancelled, or remain Pending.

The report can be generated for past, current, or future dates.


Navigation:

To access this feature:

Go to: Dispatch > Dispatch Request Report


Primary Use Cases

  • Review hauler responses to emailed dispatch requests

  • Identify pending or denied requests for follow-up

  • Confirm accepted requests and truck counts

  • Download a CSV for tracking or reconciliation


Layout & Functionality

Filters

  • Shift Start Date / Shift End Date: Choose the range of shifts to review

  • Status Visibility Filters: Click icons to toggle visibility

    • 🚫 Denied

    • ❌ Cancelled

    • ✅ Accepted

    • 🔁 Pending

Blue = visible, White = hidden

Each row includes:

  • Shift Name

  • Recipient (Person the request was sent to)

  • Recipient's Company

  • Requested Time

  • Status

  • Truck Count


Export Options

  • Download CSV: Exports filtered results

  • PDF printing is not available for this report


Notes & Behavior

  • This is a read-only report. You cannot change or resend a request from here.

  • Clicking shift or recipient names does not link back to the dispatch screen

  • Only requests sent from the Request tab within the Dispatch Board are tracked here

  • Request data is accurate at the time of generation. Status may change after the report is loaded

  • Users can now run the report for future dates, which was not previously possible

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