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Creating a New Notification (Add/Edit Notification)

Set up real-time alerts to respond to equipment behavior as it happens, using FleetWatcher's flexible notification system.

Overview

The new Notification system replaces the older Alerts page with a redesigned interface and expanded flexibility. Notifications are driven by equipment behavior detected by the GPS tracking device. These behaviors trigger alerts while the condition is still occurring — encouraging faster response and correction in real time.

Notifications are evaluated per equipment and based on the following logic:

  • The notification must be Active

  • The equipment must be selected

  • If conditions are used, they must also be met

The alert must occur during a scheduled Alert ON period


Navigation Path

Manage > Alerts > Create Notification


Step-by-Step: Creating a Notification

1. Company Selection

Use the Company dropdown to choose which company this notification will apply to. Only users with proper access control (ACLs) can create notifications.

  • This selection filters available equipment and user profiles throughout the page.

2. Active Toggle

Toggle to set the notification as Active (blue) or Inactive (white).

  • A notification must be active for it to trigger.

  • You can save a new notification in either state.

3. Name

Enter a descriptive name to help identify this notification later.

  • Best practice: include the behavior and any unique condition, e.g., "Idle > 30 min Foreman Alert."

4. Notification Type

Select the trigger event or behavior.

  • The fields below this dropdown will update depending on the type selected.

  • Some types include threshold or repeat settings; others do not.

5. Repeat Interval (if applicable)

Set the number of minutes between repeated notifications if the behavior continues.

  • Minimum: 1 minute

  • Maximum: Unknown

  • This setting only appears for certain notification types (e.g., Battery Disconnected, Excessive Speed)

6. Schedule (Optional)

Define when the alert is allowed to trigger.

  • Red blocks = Alert ON

  • White blocks = Alert OFF

  • By default, all blocks are ON (24/7)

Interaction tips:

  • Click any cell to toggle ON/OFF

  • Click column letter (e.g., "S") to toggle all of Sunday

  • Click row label (e.g., "12am") on right side to toggle that hour across all days

  • Click + on left side of hour row to expand to 15-minute blocks

Use scheduling to avoid after-hours alerts or tailor behavior-specific coverage (e.g., only monitor speeding during work hours).

7. Recipients

Select who will receive this alert:

  • Project Roles: Foreman, Superintendent, Project Manager, etc.

  • Email Recipients: Users assigned to the selected company

    • If a selected user lacks an Alert Email, you’ll be prompted to enter one

  • SMS Recipients: Users with a valid mobile number in their profile

  • Additional Email Addresses: Enter external email addresses manually

  • Snooze-enabled Recipients: Choose which users can snooze this alert

8. Use Custom Email / SMS (Optional)

Enable toggles to write a custom subject and message.

  • Custom messages override default content (for both email and SMS)

  • You can write plain text or include dynamic fields for personalization

Click Custom Properties to open a list of available variables:

  • Click the red icon next to a property to copy it

  • Paste properties into the message body or subject

  • Example: equipment.assetname will be replaced with the actual name

There is no limit to how many dynamic fields can be used.

9. Equipment Selection

Select the assets this notification should apply to.

  • Filters available: Project, Equipment Type, On-Road/Off-Road and search

  • Notification follows the equipment name, not the GPS device

    • This means the alert remains in place even if a device is swapped

  • You can apply to one, several, or all assets listed

10. Additional Conditions (Optional)

Add custom logic such as:

  • "Only trigger if speed > 30 mph"

  • "Only while in Project X"

Choose whether All or Any conditions must be true.

Reminder: If you set conditions but forget to select equipment, the notification will not trigger.

11. Submit

Click Submit to save your new notification.

  • The system will validate required fields and highlight any missing input

  • Upon successful save, you’ll return to the Notifications list


Duplicating Notifications for Tiering

Use the Duplicate button on the View Notifications page to create tiered alert structures.

Example: Idle Duration Tiers

  1. Create "Idle > 10 min" alert

  2. Duplicate it, update to "Idle > 20 min" and change recipients

  3. Repeat for additional tiers (e.g., "> 30 min" to escalate)

Use the "Duplicated From" column to track source alerts.

📞 📬 Need Help?

Call us: 317-257-8740

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