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Coupling the GPS Device - Mobile App

Couple FleetWatcher Devices using the FleetWatcher Mobile App

Updated over 5 months ago

Coupling the GPS Device

Step 1: Start Coupling Process

  1. In the app, tap Devices → Field Service Ticket.

  2. Tap Choose ESN, then enter the ESN number.

  3. Select the device from the search results and tap Select.

Step 2: Choose Equipment

  1. Tap Asset and select the correct equipment name.

  2. Tap Continue to proceed.

Step 3: Confirm Device and Company Info

  • Review the company and device details at the top of the screen (read-only fields).

Step 4: Set the Couple Date

  • Enter the Couple Date (required).

  • Default is today’s date.

  • You may select up to three days in the past if installed earlier.

Step 5: Add Optional Details

  • Coupling Notes: Record installation notes.

  • Hour Meter / Run Hours / Odometer: Enter readings for accuracy.

  • Wiring Notes: Useful for advanced installations.

  • Idle Timer Toggle: Only disable for stationary equipment that doesn’t idle.

Step 6: Complete Coupling

  • Tap Couple to finalize.

  • When the confirmation pop-up appears, tap OK.

  • Return to the home menu:
    Devices → FleetWatcher.


7. Conclusion and Support

Congratulations — you’ve successfully installed, verified, and coupled your FleetWatcher device.

If you need assistance:

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