Check if Dispatch Is Enabled
Dispatch is enabled when you can see the following navigation path:
MMS > Dispatch > Dispatch Board
If you do not see Dispatch Board, the feature flag may not be active for your site or your user role may not have the correct permission.
Required Permission
To access the Dispatch Board page, your user role must include the following ACL:
Report Dispatch Edit — Allows user to View and Edit any Dispatch data.
What You Can Verify
Before requesting support, check these items:
Make sure you are logged in with a user role that includes the Dispatch Board permission.
Confirm that no role restrictions are limiting your access.
If Dispatch still does not appear, the feature must be enabled at the account level.
How to Request Enablement
If Dispatch Board is not available:
Contact your internal FleetWatcher Administrator and request that Dispatch be turned on for your role.
If needed, your administrator can contact Support to activate the Dispatch feature for your site.
Once the permission and feature are enabled, the Dispatch Board page will be accessible under MMS > Dispatch.