Overview
If the integration cannot pull data automatically (due to GPS "dead zones" or missing alignments), you can manually enter stationing data to ensure your shift records are accurate.
How to Manually Edit a Ticket
On the Web Portal:
Navigate to the MMS > Scale Reports > Scale Ticket Summary.
Locate the ticket and click the ticket number to Edit.
Enter the correct stationing in the Station STA field (e.g., 145+50).
Click Update. An audit trail note will be added automatically.
On the Mobile App:
There are two ways to find your ticket in the FleetWatcher app:
Path A: The Quick Search (Best if you have the Ticket #)
Open the FleetWatcher Mobile App.
From the Home Screen, tap Scale Tickets.
Use the Search Bar at the bottom to enter the specific Ticket Number.
Tap the ticket to open it.
Path B: The Jobsite Workflow (Recommended for Foremen)
From the Home Screen, tap Material Management.
Tap Today’s Shifts.
Find your Active Shift and tap it.
An options menu will slide up from the bottom; tap Scale Tickets on the right side.
Tap the specific Scale Ticket you need to update.
Entering or Correcting the Data
Once you have the Scale Ticket open, follow these steps:
Scroll down the ticket details until you see the Station STA field.
Tap the field to open the "Enter Station STA" popup.
Type in the correct stationing (e.g., 245+50).
Tap the Add Station STA button to save.
Did you enter the wrong number?
If you realize you made a typo after clicking "Add," don't worry. The field is not locked.
Simply tap the Station STA field again.
The popup will reappear.
Enter the correct number and tap Add Station STA again.
The new value will overwrite the old one immediately.
Admin Tip: The "Reprocess" Feature (Bulk Fix)
If a mapping error was fixed or a new alignment was uploaded after the shift started, you don’t need to edit every ticket manually.
Admins can contact Support to request a "Reprocess" for that shift. FleetWatcher will re-send all previous dump coordinates to OnStation and automatically fill in the blank STA fields for the entire day's tickets at once.
CONTACT US!
Chat with us by clicking on the message icon in the bottom right corner!
Email us: support@fleetwatcher.com