Introduction:
The Device Inactivity Report shows a list of GPS devices that have not communicated with the FleetWatcher system for more than 30 hours. This helps fleet managers quickly identify offline units and take corrective action if needed.
⚠️ Note: This report shows the device’s last transmission, not the equipment’s current location.
Navigation:
To access this feature
Go to: Fleet > Devices >Device Inactivity
📌 Use This Report To:
Identify devices that have been inactive for more than 30 hours
View the last known transmission time of any device
See the reason a device last updated (e.g., Heartbeat, Engine Off)
Launch a breadcrumb trail for device movement prior to going inactive
Open equipment details from the Equipment Number column
🧾 Report Behavior
The report loads automatically — no input is required
Devices shown have not transmitted in the last 30 hours or more
Use the optional Start Date field to limit results to devices inactive after a specific date
Clicking Generate Report will re-run the report using your entered date
🖼 Example of the Device Inactivity Report with the optional Start Date filter and export tools.
📋 Table Column Overview
Each row in the report represents a device with relevant details, including how long it’s been inactive.
Key Columns Include:
Equipment Number – Clickable; opens the equipment details card
Equipment Type, Year, Manufacturer, Model
ESN – Device serial number
Device Model – Model of the tracking unit
Reason for Update – Displays the last packet type received from the device (e.g., Engine Turned Off, Heartbeat).
This does not indicate the reason the device stopped transmitting.
Icon – Visual indicator of the same reason (e.g., stop sign = Engine Off)
Current GeoZone – Location label at time of last update
Elapsed Hours – Total time since last communication
Last Transmitted – UTC timestamp of last device update
Last Transmit (Local Timezone) – Localized timestamp
Breadcrumb – Button to view a map of last movement before inactivity
🛠️ For a full list of icon meanings, see: 🔗 Device Ping/Event Icons Definitions
🔗 Interactive Behavior
Equipment Number: Clicking opens the equipment details card — this is standard across all FleetWatcher reports
Breadcrumb: Opens a visual trail of the device’s last movements
Column Sorting: Columns can be sorted by clicking the up/down arrows in the header rows
📤 Export Options
At the top right of the report, users can:
🖨️ Print Table
📄 Download CSV – raw data
📊 Excel Formatted CSV – formatted for Excel compatibility