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First Load / First Dump KPI

Learn how the First Load and First Dump KPIs are calculated and how to use them to measure shift startup performance.

Introduction

FleetWatcher tracks the time of the first load and first dump during a shift to measure how efficiently work begins. These KPIs help monitor delays and provide insight into whether the shift started on time and as planned.


Navigation

You can view First Load / First Dump on:

  • Today’s Shifts – Active shift cards show real-time KPI values

  • Completed Shifts – Final KPI values are saved here

  • Scheduled Shifts Activation Popup – Set expected First Load / First Dump targets

  • KPI Details Popup (ⓘ icon) – Explains the purpose of these KPIs, but does not show values


Definitions

KPI

Description

First Load

The timestamp when the first scale ticket is issued (or when the first tracked load is recorded)

First Dump

The timestamp when the first truck exits the inner radius of the Destination geozone (usually a paver)

For non-scale-integrated customers, First Dump is estimated based on load intervals.


Setting Targets

When activating a shift:

  • You can set Expected First Load and Expected First Dump times

  • These values are used for reporting and KPI color coding

KPI targets must be set at activation to display target comparisons on the shift card


How It's Used

  • Helps crews and managers assess startup efficiency

  • Flags delays in truck arrival, plant opening, or paver setup

  • Provides real-time progress for dispatch and supervisors


Notification Alerts

  • First Load Notification Alerts are automatically sent to contacts assigned at the Project level (not the shift level)

  • Alerts go to:

    • Foreman

    • Superintendent

    • Manager

    • Other 1

    • Other 2

  • These notifications are triggered when the first load of the shift is recorded

  • If shift-level contacts are not set, FleetWatcher uses the Project’s assigned contacts by default


Notes

  • These KPIs appear on the shift card in the At Source/At Dest Report section

  • Final values are recorded in Completed Shifts and shown in KPI exports

  • Color coding is based on whether the actual time met the target

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