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Alternate Brokers

Set up and manage alternate broker access for drivers and equipment used in the Driver App and Dispatch Requests.

Introduction

The Alternate Brokers page allows users to share trucks or drivers with other companies while preserving broker visibility and session tracking. Once set, alternate brokers give drivers the option to operate under another broker, while still using their company-assigned truck. This configuration affects what drivers see in the Driver App, how equipment is listed, and how dispatchers assign resources.

Navigation

To access this feature:

Go to: Manage > MMS > Alternate Broker

Driver App Configs

This tab allows users to assign alternate brokers to drivers and equipment so that alternate company use can be tracked and selected within the Driver App.

Select Equipment and/or Drivers

  1. Use the Company filter to narrow the list of drivers or equipment (optional)

  2. Use the Choose Equipment and Choose Drivers dropdowns to make selections

  3. Selecting any driver or equipment activates the View > button

  4. Click View > to see the current alternate broker assignments

You can select multiple drivers or equipment across companies. If multiple are selected, FleetWatcher will show:

  • A shared list of common alternate brokers

  • A breakdown of individual alternate broker assignments if they differ

Edit Alternate Broker Information

Common Alternate Brokers

Use the “Edit Common Alternate Brokers” dropdown to assign or remove brokers for all selected drivers or equipment. Removing a broker from this dropdown deletes the assignment for all selected items.

Individual Alternate Brokers

These show only when a broker is unique to a specific item in your selection. You can remove that broker to clear the assignment just for that driver or equipment.

Choose Equipment

Use this section to assign specific trucks to alternate brokers:

  • Select equipment from the Choose Equipment dropdown

  • Click View

  • Search for the broker name in the right-hand panel

  • Click the broker name to assign it (will appear in a grey box)

In the Driver App:

That truck will now appear in the equipment list of drivers associated with the alternate broker.

Choose Driver

Use this section to allow a driver to work under an alternate broker using their own truck:

  • Select a driver name

  • Click View

  • Search and select the alternate broker

This allows the driver to use their vehicle while appearing under the selected broker’s name in VSTs.

Note: This does not give the driver access to the broker’s trucks — only the driver’s own truck is used.

Effects on the Driver App

  • When drivers are assigned alternate brokers, the Start Driving screen prompts them to choose between:

    • Their native broker (set in Add/Edit Drivers)

    • Any alternate brokers assigned

  • If the driver selects an alternate broker, this creates a history entry for reporting.

  • If no alternate brokers are assigned, the Driver App defaults to the native broker with no prompt.

View Alternate Broker History

  1. After selecting a driver or equipment and clicking View >, you’ll see a View History button

  2. The date range defaults to the last 7 days

  3. If history exists, a table will appear

  4. If not, a message will indicate no results were found

Create, Edit, or Delete History Records

Admins may manually add or correct alternate broker history:

  • Click Create to open a form

  • Choose the driver or equipment, alternate broker, and the time frame

  • The system checks:

    • That the selection is not native to the broker

    • That the time frame does not overlap with other entries

Edit allows time frame or broker corrections.

Delete removes the record.

Overlapping records must be resolved before adding new ones.

Dispatch Request Configs

This tab allows you to share drivers and trucks with another company to support Dispatch Requests.

How to Share Units for Dispatch:

  1. Select a Provider and Recipient company

  2. Choose Equipment and/or Drivers

  3. Click Submit to share access

The shared assets will now be visible to the recipient during Dispatch Requests.

Shared Units

  • Shared assets appear in the Shared Units list

  • You can Group by Provider or Recipient

  • Columns include:

    • Provider Name / Recipient Name

    • Shared Asset Count

    • Shared Drivers Count

    • Start Date

    • Action Buttons (Cancel All Unit Sharing or Remove Unit)

FleetWatcher will:

  • Block removal if a unit is already assigned to a shift

  • Warn if a shared asset is in conflict during dispatch approval

  • Treat shared units like owned units for dispatch fulfillment

Info Icon

Click the blue Info icon at the top of the Alternate Brokers page to view a full explanation of how the feature works.

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