When you open the Fulfill tab, several action buttons appear above the list of time slots. These buttons help you manage assigned trucks, update rate information, and send notifications. Use these actions as needed while building or updating your dispatch schedule.
Use the descriptions below to understand what each action does before you continue with the step-by-step instructions.
Button Definitions:
Assign Previous
Loads the same trucks that were assigned the last time this shift was dispatched. Use this when the same fleet is needed again.Remove All
Clears every assigned truck from the list and resets all time slots. Use this to start over.Edit Rates
Opens a pop-up where the dispatcher can review and adjust the pay rates for each truck on the order. Rates come from Custom Equipment Types but can be changed.Notify Shift
Sends the dispatch message to internal drivers or sends a request to hired haulers. What is sent depends on the user’s messaging settings.
Open the Fulfill Tab
Navigation:
MMS > Dispatch > Dispatch Board
From Scheduled Shifts & Dispatch, click the shift date to open the dispatch order.
In the dispatch order panel, click Fulfill.
Assign Previous
If the same internal assets were used the previous day:
Click Assign Previous.
The system will pre-fill the slots using the last roster from this shift.
You may adjust assignments as needed.
Remove All
To remove all trucks or drivers from a slot:
Click the Remove All button.
A confirmation message will appear stating “Are you sure you want to remove all assignments? This action cannot be undone.”
Click Yes.
Edit Rates
Truck rates are used when working with hired haulers or when you need to track pay rates for dispatch.
This article explains how to edit rates during fulfillment.
Edit Rates for Assigned Trucks
You can review and update pay rates for each truck assigned to the shift. Rates are managed from the Fulfill tab after trucks have been added to the schedule.
1. Open the Edit Rates Window
Go to the Fulfill tab.
Select Edit Rates.
A pop-up window titled Dispatch Rate Settings will appear.
2. Review the Current Rates
Each assigned truck appears in the list with:
Asset Name
Arrival Time
Load Time
Rate Type
Rate
When the window opens, any rates already shown in the Rate column are pulled from the company’s Custom Equipment Types. These act as the default values.
3. Adjust the Rate Type
Use the Rate Type dropdown to switch between:
Per Hour
Per Ton
Per Load
When you change the rate type, the Rate field automatically fills with the dollar amount stored in Custom Equipment Types for that specific rate type.
4. Enter or Override a Rate
Dispatchers can use the rate as-is or enter a different amount.
To override the default:
Delete the amount in the Rate field.
Type in the rate you want to use.
This allows flexibility for day/night shifts, special jobs, or broker-specific pricing.
When finished:
Select Save on each row, or
Select Save All at the bottom to apply all changes at once.
5. Optional: Include the Rate in Driver Messaging
If you want the rate to appear in a driver’s dispatch message:
Go to Settings from within the Dispatch Board.
Find Include Rate.
Choose Yes to include the rate, or No to hide it.
Only trucks with an assigned driver receive rate messaging.
Rate Limitations
Rates can only be added to actual internal or hired hauler trucks.
Placeholders cannot receive rates.
Rates apply per assignment, not across the entire shift.