Overview
The Unavailable Equipment/Drivers page allows dispatchers to temporarily mark drivers or equipment as unavailable. When a resource is marked unavailable, it will not appear as a selectable option in the Fulfill tab or in Dispatch Requests throughout the duration of the outage.
Once the end date/time passes, the resource becomes available again. If no end time is provided, the resource will remain unavailable until the outage is either edited or deleted.
Navigation:
To access this feature:
Go to: MMS > Dispatch > Unavailable Equipment/Drivers
✅ Primary Use Cases
Prevent specific drivers or equipment from being dispatched during vacations, breakdowns, or other downtime
Ensure unavailable resources are not mistakenly assigned to shifts
Create and manage open-ended or scheduled outages
Re-enable availability automatically after a set date/time
🧭 Layout & Functionality
🔹 Page Sections
Section | Description |
Equipment Outages | Lists all currently unavailable equipment and linked drivers (if applicable) |
Driver Outages | Lists unavailable drivers and their linked equipment (if applicable) |
Each row includes:
Equipment or Driver name
Linked resource (if applicable)
Start Date/Time
End Date/Time (optional)
Edit and Delete buttons
🔹 Adding a New Outage
Click Add Equipment Outage or Add Driver Outage
Select the resource from the dropdown
Choose a Start Date (required)
Set an End Date (optional)
Click Save to apply
Outages with no end date will remain in effect indefinitely.
🔁 System Behavior
While an outage is active:
The driver or equipment will not appear in any dropdown on the Fulfill tab or Dispatch Request screens
After the end date/time passes:
The resource becomes available for assignment again
If no end date is set, the resource will remain unavailable until the outage is removed or edited
⚠️ Important: A driver or equipment may still appear in dropdowns if the outage begins after the end time of a shift