Exporting with Totals Enabled
Steps
Navigate to MMS > Virtual Shift Tickets > Edit, Approve and Export.
In the Approved Virtual Tickets section, select the tickets you want to export.
Click Download PDF.
In the Download PDF window, confirm that Include VST Totals is checked (this is the default).
Click Download PDF to complete the export.
Open the exported PDF and review the contents.
Outcomes
The PDF includes Est. Amount columns under Details, Sub Totals, and Shift Summary.
The Rate column is also visible under Shift Summary.
The PDF displays dollar amounts and totals as usual.
System Default:
By default, the Include VST Totals option is checked. This means exports will display all dollar amounts and totals unless you manually uncheck it.
Exporting with Totals Disabled
Steps
From the Download PDF window, uncheck Include VST Totals.
Click Download PDF to export.
Open the exported PDF and review the contents.
Outcomes
All dollar amounts in Est. Amount, Sub Totals, and Shift Summary are replaced with a dash (–).
The Rate column also displays a dash instead of a value.
This allows you to share ticket details without exposing rate or dollar values.
Trainer Tip
If your customer requests PDFs without financial information, remind them to uncheck Include VST Totals before exporting.
Feature Availability
If your account has the ConfigurableInvoice feature flag enabled, you’ll see this option as described above.
If your account does not have the feature flag enabled, you will still see the Include VST Totals option in the Download PDF window, and it works the same way:
Checked → totals and dollar amounts display.
Unchecked → totals and dollar amounts are replaced with dashes.
What "Include Deductions" Does
Purpose: The "Include Deductions" checkbox controls whether deduction details (such as time or monetary deductions applied to a shift ticket) are included in the exported PDF.
Behavior:
When checked, the PDF will display all deduction entries associated with each shift ticket. This typically includes things like unauthorized stops, manual deductions, or other adjustments that reduce the total payable hours or amounts.
When unchecked, deduction details are omitted from the PDF, resulting in a cleaner summary that does not show these adjustments.
Supporting Details
Deduction Data in PDFs: There are multiple references to deduction information being included in the "Detail" version of VST PDFs, and requests to sum or clarify deduction data for easier review
User Control: The addition of this checkbox gives users more flexibility over what information is shared with drivers, brokers, or other stakeholders—especially if deductions are sensitive or only relevant for internal review.
Related Enhancements: There have been requests and fixes related to how deductions are displayed (e.g., showing correct deduction reasons, formatting, and summing total deduction hours)
Example Use Cases
Checked:
Use when you want full transparency about all adjustments made to a shift ticket, such as for internal audits or detailed broker invoicing.Unchecked:
Use when sharing with external parties (like drivers) who do not need to see deduction details, or when you want to simplify the PDF output.
The "Include Deductions" option on the VST Download PDF dialog will include all deduction entries associated with each shift ticket in the exported PDF. However, the specific deduction types are not explicitly listed in the documentation or visible in the screenshot.
From historical context and typical VST usage, the deduction types that are usually included when this option is checked are:
Unauthorized Stops
Manual Deductions
Time Adjustments (such as late start, early finish, or break time not worked)
Other Adjustments (any custom deduction reason entered by an admin or dispatcher)
These deduction types are generally shown in the "Details" section of the PDF when "Include Deductions" is enabled. If your organization uses custom deduction reasons, those should also appear.